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Software Development

Conceptual Architecture — Conversational AI/NLP – DZone AI

This document provides Conceptual Architecture for Conversational Artificial Intelligence (AI) / Natural Language Processing (NLP) based Platform for Customer Support and Agent Services. This document


What IT Leaders Need to Know About Predictive Network Technology

It’s almost like magic, but predictive network technology is anything but a trick. Using artificial intelligence (AI) and machine language (ML) mathematical models and algorithms,

Software Development

What Is the Future of Humans With AI? – DZone AI

Artificial intelligence is influencing the world in incredible ways. The technology has sophisticated machine learning algorithms that enable it to process vast volumes of data.

Software Development

Delivering the Future of Uber-Like Apps With AI an – DZone AI

Uber is, so far, the most popular ride-sharing application, with over 93 million users globally. The application was a revolutionary solution back in 2009; for


Are We Humanizing or Dehumanizing the Digital Experience?

Maybe you can relate to this. My dog senses when I’m dealing with a poorly designed chatbot or automated phone system. Even before the four-letter


Using AI for Hiring: Getting It Right

Even with signs of a recession, hiring continues to be a top priority and challenge for several industries, including healthcare, hospitality, manufacturing, and transportation. There


Hyperautomation: A Realistic Goal for 2022?

A popular new buzzword is hyperautomation. From a high-level perspective, the term is meant to convey a process and technology-driven approach that is used to


Intuit Director of Data Science Provides Inside Look at Company

When Diane Chang began working at Intuit, maker of Turbo Tax and Quick Books, more than a decade ago in 2009 as a data scientist,


Developing an Ethical Artificial Intelligence Strategy

Artificial intelligence is the future, but it already has a prominent standing in the present. As data science gets more sophisticated and consumers continue to

Software Development

Why Do You Need Managed AI? – DZone AI

Today no less than 60% of companies are either exploring the possibilities of adopting artificial intelligence or trying to realize its potential to transform the